SheltercareFM provides creative solutions through bundled facility management services. Our clients enjoy valuable, financial savings, quality enhancements, and quantifiable performance available only from the service industry’s leading provider of visionary outsourced management options.
While you concentrate on managing your core business and entrust us to manage the facilities that support your core business, we partner with you to do what we are best at.
We are capable of offering a tailored solution to meet the demands of our individual Client’s requirements.
SheltercareFM operated from its very beginning on four simple values: take care of clients, deliver greater work, do right to employees and stay true to our integrity and honesty.
We are an industry- leader in program management, facility management and construction management.
In the year 2011, we recalibrated our operation and maintenance process and implemented a zero downtime program of install facilities. Office managers, business owners and custodial departments throughout Nigeria, trust SheltercareFM Services to deliver the very best in facility management solutions. From planned preventive and corrective maintenance; alterations, redecorations; provision of materials for repair and replacement and labour of installed facilities – air conditioners, electrical installations, and plumbing works, emergency call outs and more.
Our priority is to satisfy our clients
The ability of SheltercareFM Services to customize our FM services program to meet the specific needs of an individual customer enables us to trim your costs. By building a service program designed especially for your company, you’re not paying for services you don’t need simply because they’re included in a generic package. We know one-size-fits all doesn’t work in clothing and shoes, it doesn’t work in Facility Management services, either.
That’s why we’ve developed our customer-targeted approach. If it matters to you, it matters to us. If you don’t want it done, we won’t do it…and you’re not charged for it!
Our business doesn’t interfere with yours
As a privately owned and operated FM Company, SheltercareFM Services understands the importance of personal service. We keep an open line of communication with our customers, ensuring each and every request is handled as expediently as possible. We adhere to the highest professional standards as members of the International Facility Management Association (IFMA).
Our managing partner, Collins Osayamwen, CFM is the first African to be appointed as Director in the IFMA Board of Directors, (2013 – 2015) This means that we not only provide stellar service but we also conduct our business in a manner that never interferes with your business, completing all services as scheduled each and every visit.
Results you can count on…we guarantee it.
At SheltercareFM Services when it comes to quality control, the customer has the final say. While we maintain a stringent quality control program that includes onsite inspections, frequent administrative oversight and constant customer evaluation via surveys, the bottom line is how you feel about the job once the work is completed.
If at any time we fail to meet our strict standards for facility management, we will correct the problem immediately.
That’s our 100% satisfaction guarantee.
We protect you as we protect our own reputation.
The image created by your services is everything to you, your customers, visitors and employees. At SheltercareFM we recognize the importance of delivering you properly managed premises consistently and our approach to this starts at your front door, which is why all our staff wear our corporate uniform. We ensure our staff and means of service delivery are professional at all times.