Essentials of Facility Management Training (IFMA Course)

Product Description

The International Facility Management Association (IFMA) education resource has developed an entry – level (Basic) training product to meet the educational needs of emerging facility management professionals in the global FM markets. The program is grounded in the basic concepts that describe the field of facility management and addresses how those concepts can be of value to an organization.

Course Outline

This program is a series of three training workshops that will address the basic essentials needed to become (or be more effective as) a supervisor or work unit leader in the FM field. The course workshop titles are:

• Introduction to Facility Management
• Operation and Maintenance Series
• Work Management in Facilities Series

Workshop 1: Introduction to Facility Management

• Introduction to Facility Management

Workshop 2: Operations and Maintenance

• Introduction to Operations and Maintenance
• The Basics of Building Systems
• The Application of Technology in Operations and Maintenance
• The Implications of Health and Safety in Managing Buildings

Workshop 3: Work Management in Facilities

• Supervisory Roles in Facility Work Management
• Applying Work Management to Building Systems
• Work Management Tools in Facility Management
• Managing Contractors in Facility Management
• Managing and Tracking Customer Relations in FM

Who should attend the FME

• Individuals who have some technical trade or office work experience and want to explore the field of facility management
• Individuals who are in charge of managing the contracts for an organization’s FM-related services
• Individuals who are new to the field of facility management with little or no technical background.

Course Objectives

• Adequately train supervisor’s/unit leaders on their role in tactical planning, scheduling and accomplishing daily FM Tasks
• Adequately train supervisor’s/unit leaders to support the operation of your organization’s facilities.
• Establish a common foundation of knowledge and vocabulary throughout your facility management department
• Ensure the competency and professionalism of employees
• Make your organization more efficient
• Provide an unbiased evaluation tool and hiring qualification
• Contribute to the organization’s competitive advantage